FAQs

 

What types of makeup brushes do you offer?

LushTints specializes in high-quality makeup brushes, including versatile sets such as the 11Pcs Makeup Brushes Set and the 15pcs black makeup brushes. Our products are designed to cater to both beginners and makeup enthusiasts, ensuring a professional application experience.

How can I ensure the longevity of my makeup brushes?

To maintain the quality and longevity of your makeup brushes, it is recommended to clean them regularly with a gentle brush cleanser or mild soap. Proper cleaning not only removes makeup residue but also prevents the buildup of bacteria, which can affect application and skin health.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. Please contact us to initiate a return process.

Do you offer exchanges for your products?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original product and make a separate purchase for the new item once the return is accepted.

How can I contact customer support?

You can reach our customer support team via email at josiahdav1206@gmail.com or by phone at 937-684-2020. Our team is available to assist you with any inquiries or concerns.

What should I do if my item arrives damaged?

If your item arrives damaged or defective, please inspect it immediately and contact us at josiahdav1206@gmail.com so we can evaluate the issue and provide a resolution.

Are your products suitable for sensitive skin?

While our brushes are designed for a wide range of users, individual reactions may vary. It is advisable to test the brushes on a small area of skin before full use, especially for those with sensitive skin or allergies.

Do you ship internationally?

We currently offer shipping within the United States. For international shipping options, please contact our customer support team for more information.

How long does shipping take?

Shipping times may vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, with delivery times ranging from 3-7 business days for domestic orders.